User Operations Specialist

Lemo Technology PTE LTD · 📍 Jakarta Selatan, Jakarta Raya · Diposting 2026-10-13
FULL_TIME⭐ TERVERIFIKASI
Rp 10.000.000 – Rp 15.000.000 per month
Lemo Technology PTE LTD is looking for a dedicated User Operations Specialist to join our team. In this role, you will be responsible for ensuring the smooth operation of our systems and providing exceptional support to our users. If you have a passion for technology and a commitment to delivering outstanding service, we encourage you to apply.

📋 Tanggung Jawab Pekerjaan

Monitor and maintain system performance and availability.,Provide technical support to users, including troubleshooting and resolving issues.,Coordinate with IT teams to resolve complex technical problems.,Document system processes and user support procedures.,Conduct regular system audits and performance reviews.,Train and mentor new team members on system operations and user support.,Stay updated with the latest technology trends and best practices.

🎓 Kualifikasi & Syarat

Bachelor's degree in Computer Science, Information Technology, or a related field.,Minimum of 2 years of experience in a similar role.,Strong knowledge of system operations and user support.,Proficiency in using various operating systems and software applications.,Excellent communication and problem-solving skills.,Ability to work well in a team and manage multiple tasks.,Fluency in English, both written and spoken.

🛠️ Keahlian

System administrationUser supportTechnical troubleshootingDocumentationPerformance monitoringTraining and mentoring
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